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Mitel Forums => Mitel Software Applications => Topic started by: mattyboy on February 09, 2018, 09:30:52 AM

Title: PrairieFyre 6.0.3.0 Extension reports
Post by: mattyboy on February 09, 2018, 09:30:52 AM

trying to run a report   the customer wants a detail report of all calls made during the week emailed to the mgr.

ran an extension phone number /location report for the week for all exts  and it created a report for each ext( 25 of them) for that time period  the customer wants basically a laundry list of calls made during the week with the ext number.

I tried a site trace in one report  it listed all the calls by time  number dialed  but not the ext number

any guidance or thoughts would be great Thanks

Title: Re: PrairieFyre 6.0.3.0 Extension reports
Post by: VinceWhirlwind on February 10, 2018, 03:52:57 AM

Yes, you need to get a SQL tech to create a report that will pull the required data from the DB.
 
Because the data is all in a SQL database, yolu can give them any report they want. The downside is you need somebody who can design the correct queries to produce the desired data.