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Mitel Forums => Mitel Software Applications => Topic started by: MiSam on January 31, 2018, 11:16:43 AM

Title: Mitel Phone Manager Mobile with IPhone
Post by: MiSam on January 31, 2018, 11:16:43 AM

Hello Everyone;

We have Mitel office 250 and we setup mitel phone manager with it,
I get problem with installing mitel phone manager mobile on the IPhone,
Basically, when I enter the information like Server Connection and Username and password, I got message "Connection Error Unable to connect via Secure port you may need to install the SSL Certificate onto your device"
then when I try to Download SSL certificate took me to webpage then pop up screen Install Profile (Verified Green color), I installed and Press Done, Took me to empty webpage, then I go to the application and open it but still get the same Connection Error via Secure port.

Anybody have any idea can help me.

Regards

Title: Re: Mitel Phone Manager Mobile with IPhone
Post by: lowradiation on January 31, 2018, 11:45:06 AM

On your iPhone go to Settings --> General --> About --> Scroll down to Certificate Trust Settings
You will see a slider to enable the certificate you downloaded

Title: Re: Mitel Phone Manager Mobile with IPhone
Post by: MiSam on January 31, 2018, 12:54:46 PM

Thanks you lowradiation,  IPhone working properly now.