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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sac_tonius on January 28, 2018, 07:01:00 PM

Title: Login Ext# in Use
Post by: sac_tonius on January 28, 2018, 07:01:00 PM

Hi all,

I'm having some troubles logging into a couple of hot desk extension numbers.

I keep getting the "Login Ext# in Use" msg when trying to log into an extension number, tried running the busy reset ### command

Ran the busy extension ### which shows:

Hot Desk : 606 Currently not logged in                                         
Traffic Circuits                                                               
IP Device 275 (Ext:606) at location 1 3 3 25 1 set Manbusy                     
IP Device 275 (Ext:) at location 1 3 3 25 2 set Manbusy                         

I also restarted the phone with no luck.

I decided to try the busy reset command on my extension number and now it's doing exactly the same thing.

Any ideas?

TIA
Isaac

Title: Re: Login Ext# in Use
Post by: BlackSunshine on January 28, 2018, 08:37:50 PM

What is your hot desk remote logout feature access code? Have you tried it?

Title: Re: Login Ext# in Use
Post by: sac_tonius on January 28, 2018, 10:02:05 PM

Not quite sure what the code is... Is there a way to find it? We usually just log into another phone which will automatically logout from the other.

Title: Re: Login Ext# in Use
Post by: VinceWhirlwind on January 29, 2018, 12:11:38 AM

I had a couple like this - your device says it is manbusy. Try doing a RTS on it.

Title: Re: Login Ext# in Use
Post by: BlackSunshine on January 29, 2018, 09:04:43 AM

Feature access codes....Hot Desk Remote Logout...if there isn’t a code create one...my suggestion is start code with #or *