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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on January 14, 2018, 01:19:55 PM

Title: Mivoice console call in hold
Post by: sunspark on January 14, 2018, 01:19:55 PM

Hi.

When operator put in hold a call. After 30second the console ring again but the call stay in hold.

How can i delete this ring? I checked all hold timer in cos.

Any idea ?

Title: Re: Mivoice console call in hold
Post by: ralph on January 15, 2018, 08:17:00 AM

Check the call hold timer in the Trunk's COS.

Ralph

Title: Re: Mivoice console call in hold
Post by: sunspark on January 15, 2018, 10:03:20 AM

Quote from: ralph on January 15, 2018, 08:17:00 AM

Check the call hold timer in the Trunk's COS.

Ralph

Hi Ralph , i will check tomorrow. thank you.

Title: Re: Mivoice console call in hold
Post by: sunspark on January 24, 2018, 11:42:31 AM

Quote from: ralph on January 15, 2018, 08:17:00 AM

Check the call hold timer in the Trunk's COS.

Ralph

Thank u Ralph it works