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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: dan231 on December 05, 2017, 01:48:47 PM

Title: Can I add my own caller ID?
Post by: dan231 on December 05, 2017, 01:48:47 PM: Scenario: my wife calls on her cell phone, but the caller id only shows the number. What can I do to force my phone to 'know' its my wife?
Title: Re: Can I add my own caller ID?
Post by: acejavelin on December 05, 2017, 02:00:15 PM: Add her cell number to the system speed dial table with her name.
Title: Re: Can I add my own caller ID?
Post by: dan231 on December 05, 2017, 02:09:14 PM: Still showed wireless caller.
Title: Re: Can I add my own caller ID?
Post by: acejavelin on December 05, 2017, 02:42:33 PM: Quote from: dan231 on December 05, 2017, 02:09:14 PM
Still showed wireless caller.
What type of trunks do you have?
Title: Re: Can I add my own caller ID?
Post by: dan231 on December 05, 2017, 03:26:53 PM: Quote from: acejavelin on December 05, 2017, 02:42:33 PM
Quote from: dan231 on December 05, 2017, 02:09:14 PM
Still showed wireless caller.
What type of trunks do you have?
Regular PRI. Not sure if that answers your question...
Title: Re: Can I add my own caller ID?
Post by: acejavelin on December 05, 2017, 04:38:44 PM: Quote from: dan231 on December 05, 2017, 03:26:53 PM
Quote from: acejavelin on December 05, 2017, 02:42:33 PM
Quote from: dan231 on December 05, 2017, 02:09:14 PM
Still showed wireless caller.
What type of trunks do you have?
Regular PRI. Not sure if that answers your question...
It does... I was sure that was all I did but when I tried it in my office it doesn't work either.

Sent from my Moto G (5) Plus using Tapatalk
Title: Re: Can I add my own caller ID?
Post by: dan231 on December 05, 2017, 04:46:44 PM: Quote from: acejavelin on December 05, 2017, 04:38:44 PM
Quote from: dan231 on December 05, 2017, 03:26:53 PM
Quote from: acejavelin on December 05, 2017, 02:42:33 PM
Quote from: dan231 on December 05, 2017, 02:09:14 PM
Still showed wireless caller.
What type of trunks do you have?
Regular PRI. Not sure if that answers your question...
It does... I was sure that was all I did but when I tried it in my office it doesn't work either.

Sent from my Moto G (5) Plus using Tapatalk
Either way - I appreciate the assistance
Title: Re: Can I add my own caller ID?
Post by: NTEDave on December 06, 2017, 08:05:41 AM: We have an ISDN30e / PRI here in the UK and it works as expected, add my mobile number to the Speed Dials list and it shows my name when I ring in.
Title: Re: Can I add my own caller ID?
Post by: sarond on December 06, 2017, 09:04:27 AM: I think there may be a flag that will affect this as well.

What are your flags for your extension?
Title: Re: Can I add my own caller ID?
Post by: acejavelin on December 06, 2017, 09:55:22 AM: This may only work when a name is not sent by the carrier... In my case, we receive "Wireless Caller" as the name on all cell calls.

Sent from my Moto G (5) Plus using Tapatalk
Title: Re: Can I add my own caller ID?
Post by: magnus on December 07, 2017, 12:08:22 PM: How about something overly complicated.

Setup a call routing table to sort by outside number. Add her number to that and direct it to a CRA that times out to your extension.
Have the name of the CRA be her name and it should give the correct appearance.

This assumes you only want to do this for 1 person.
Title: Re: Can I add my own caller ID?
Post by: dan231 on December 07, 2017, 01:52:17 PM: Quote from: magnus on December 07, 2017, 12:08:22 PM
How about something overly complicated.

Setup a call routing table to sort by outside number. Add her number to that and direct it to a CRA that times out to your extension.
Have the name of the CRA be her name and it should give the correct appearance.

This assumes you only want to do this for 1 person.

Yeah...this is now way too much work just to get my wifes name to show up. LOL