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Mitel Forums => Mitel Software Applications => Topic started by: rtoves on October 19, 2017, 09:47:31 AM

Title: ACD phone for hearing impaired/deaf user
Post by: rtoves on October 19, 2017, 09:47:31 AM

Hi,

While searching I saw a post on connecting analog TTY to a controller via terminal adapter, but does anyone have any experience or recommendations on setting up something similar for an ACD agent, or does anyone know if Mitel's softphone offers any support for deaf/hearing impaired? Thanks for your assistance!