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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sadic on October 10, 2017, 10:03:24 PM

Title: Call forward
Post by: sadic on October 10, 2017, 10:03:24 PM

Hi,

I have a 3300 MXE III and i configured the call rerouting for ip phone to ring my cellular, internal its working but when i tried to call external the DID number of my phone it goes operator. I tried already to configured on my phone ALWAYS to my cellular and its ring to operator.

Is there any way to solve this.

Thanks,

Sadic

Title: Re: Call forward
Post by: acejavelin on October 10, 2017, 10:34:39 PM

Quote from: sadic on October 10, 2017, 10:03:24 PM

Hi,

I have a 3300 MXE III and i configured the call rerouting for ip phone to ring my cellular, internal its working but when i tried to call external the DID number of my phone it goes operator. I tried already to configured on my phone ALWAYS to my cellular and its ring to operator.

Is there any way to solve this.

Thanks,

Sadic

Sounds like the COR on your trunks is incorrect...

Title: Re: Call forward
Post by: x-man on October 11, 2017, 10:41:29 AM

Are you sure you  have a call rerouting for your phone for external calls? DID calls?

Title: Re: Call forward
Post by: ralph on October 12, 2017, 06:56:32 AM

Two things:
1) It's possible (Probable) that your trunks have an intercept to the operator.
2) The COR of your incoming trunks does not allow outside calls.  When you forward off prem, the COR that applies is the one assigned to your trunks, not the phone that's forwarded.

Ralph

Title: Re: Call forward
Post by: sadic on October 15, 2017, 10:35:19 PM

hi,

Thanks for the reply i really appreciated, i will try to work around on my trunks.

Thanks

Sadic