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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Frontline on September 08, 2017, 11:03:00 AM

Title: UC360 record a call
Post by: Frontline on September 08, 2017, 11:03:00 AM

Is there a way to record a call with the UC360?

Title: Re: UC360 record a call
Post by: acejavelin on September 08, 2017, 11:56:42 AM

No, not with the Record-A-Call feature, SIP devices are not supported.

Title: Re: UC360 record a call
Post by: Frontline on September 08, 2017, 12:12:42 PM

That's what I thought. How about using MBG SRC?

Thanks!

Title: Re: UC360 record a call
Post by: acejavelin on September 08, 2017, 01:52:57 PM

Quote from: Frontline on September 08, 2017, 12:12:42 PM

That's what I thought. How about using MBG SRC?

Thanks!

Yes, SRC supports SIP, as long as it is registered to/via the MBG.

Title: Re: UC360 record a call
Post by: Frontline on September 08, 2017, 01:57:25 PM

got it!

Thank you