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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: griam01 on August 22, 2017, 12:45:01 PM

Title: Logs to show physical phone HotDesk user is logged into?
Post by: griam01 on August 22, 2017, 12:45:01 PM

I am trying to find a log file that will tell me where a HotDesk user was logged in at for yesterday.  I checked the Maintenance and Software Logs and the Audit Trail logs and didn't find anything.  Where can I find this info? 

The user states that they don't remember where they were logged in at and there was a 911 call made from that extension and they are looking for additional information.

Thanks in advance for your time.

Title: Re: Logs to show physical phone HotDesk user is logged into?
Post by: patmcg on August 22, 2017, 05:37:17 PM

You will get it from the logs if you go back far enough

Title: Re: Logs to show physical phone HotDesk user is logged into?
Post by: griam01 on August 22, 2017, 08:10:06 PM

Quote from: patmcg on August 22, 2017, 05:37:17 PM

You will get it from the logs if you go back far enough

I checked the logs for this extension and went back days before. Since this user stated they log in and out at different locations I shouldn’t have to go beyond that day to find it.


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