Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: kerric on August 21, 2017, 10:54:44 AM

Title: Cascade calling out - No message in system
Post by: kerric on August 21, 2017, 10:54:44 AM

Had a strange issue over the weekend with our cascade system. It just started calling out on its own at midnight. There was no incoming calls prior to the call-out event. There were no incoming calls between 9:35 Am (remote user access) the previous morning and the midnight event.


Anyone have any ideas as to a cause?

Title: Re: Cascade calling out - No message in system
Post by: DND ON on August 21, 2017, 11:40:50 AM

Were there any old messages in the mailbox that were neither saved or deleted? If so, the system would treat them as new messages and attempt notification again.

Title: Re: Cascade calling out - No message in system
Post by: kerric on August 21, 2017, 11:42:07 AM

Nope, mailbox was empty, all messages from the previous day had been deleted.