Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: tommyclowers on August 17, 2017, 02:53:21 PM

Title: 5340 phone only getting DHCP if on 192.168 network
Post by: tommyclowers on August 17, 2017, 02:53:21 PM

We just installed a few 5340's, if they are on teh 192.168 network they pull a DHCP address no probelm, if they are on 10.#.#.# they do not pull a DHCP address and just sit at the DHCP discovery screen. I'm at a loss because our other phone models work on the 10.#.#.# network (5212, 5224, 5235). DHCP Scope options are the same for both networks as far as I can tell

Title: Re: 5340 phone only getting DHCP if on 192.168 network
Post by: ZuluAlpha on August 17, 2017, 03:25:11 PM

There's a lot going on here. How are those networks segmented and how is DHCP served on each one?

Title: Re: 5340 phone only getting DHCP if on 192.168 network
Post by: tommyclowers on August 17, 2017, 05:01:33 PM

issues resolved.
 In DHCP scope- scope options - 125 mitel - the vlan option was set, removing the vlan hex value fixed the issue