Topics

1

Mitel Software Applications / Call transfer failure UCA

« on: April 30, 2013, 05:51:11 AM »

Hi,

When in a call i am not able to transfer the call to antoher extension.
The icon is not shown in the call window.

Is it somthing that i have missed?

MAS with UC Server 5.1.33.0 and i am using SIP Softphone (UC endpoint).

Regards

Stefan

2

Mitel Software Applications / MBG server-manager http 403

« on: November 09, 2011, 12:58:58 PM »

Hi,

When i enter server-manager page i get HTTP 403 error.
What is the error?

I have tried with another browser a reboot is done too.

/stefan

3

Mitel MiVoice Business/MCD/3300 / What does this log entry mean?

« on: April 06, 2011, 11:54:58 AM »

HI,

I get alot of this entrys and i wonder what it is?

Log Type:    Software
Log Number:    1456
Severity:    Warning
Date:    2011/Apr/04
Time:    13:47:20
Source:    Call Control - Software
Description:    HANDLER_ERR, OFFSET 2:$6A, PC: $308AB0 LOG_ID: ss4lowlvl#30, PROCEDURE: ss4lowlvl_quick_error_report, SEVERITY: cp_major PID: ($7, $626) SWID: brdcst_grp 29 ss4 handler - gam_num_busy out of sync TRACEBACK (see above for first level info): 
Module:    Main
File Name and Line Number:    log_outputs_util_en.c;1622

Log Type:    Software
Log Number:    1455
Severity:    Warning
Date:    2011/Apr/04
Time:    13:43:14
Source:    Call Control - Software
Description:    ss4lowlvl +2:$56BE cpaudits +2:$1E80 cpaudits +2:$27B8 auditwork +2:$E2
Module:    Main
File Name and Line Number:    log_outputs_util_en.c;1622

/stefan

4

Mitel MiVoice Business/MCD/3300 / Multicall ACD and dect

« on: March 27, 2011, 08:31:16 PM »

Does anyone have an idea on how to do so it rings on both the wireline and wireless phones if the wired phone is an ACD set.
I use ascom ip-dect

 I know that i can use "call forwarding no anwser" but then it does not acd calls.

 / Stefan

5

Mitel MiVoice Business/MCD/3300 / Mitel 5560 IPT

« on: March 27, 2011, 08:24:58 PM »

Hi!

A customer has been intressted in the trading phone and sent me some questions about its functions.
Is it possible to do this?:

"How many lines can you put on the speakers at once?

 - How many lines can you have by phone.

 - Can you plug in an external microfon that not pick up the speaker sound so another customer can hear what is said on the loudspeaker.

 - Is it possible to create broadcast groups, so you can divide their clients into an English and a Swedish group.
 We need this to call out prices for two different teams in two different languages ​​with the push of a button.

 - Automatic recording by phone.

 - Is it possible to "pick up"other phones extensions?
 We work so that we in the morning, call a customer, could put the speakers and then when the customer carcasses in response to the speaker and the client picked up the handset. If any carcasses at a colleague's speaker and he can not answer you need another person to pick up the Klunder on their handset and answer the customer. When you "release" the handset so the customer must go back to the speaker."


/stefan