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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jeremywatco on October 18, 2017, 12:23:32 AM

Title: Mitel 3300 to 5000 Sip Quick Question
Post by: jeremywatco on October 18, 2017, 12:23:32 AM

Hi There,

We currently have a 3300 that is connected to 15 5000 systems with SIP trunks.

I setup 14 of these systems about 2 years ago. Now I am working on the 15th system and am drawing a blank on one part. The sip trunk to this 15th site is up and active. I can call the 3300 from the 5000 however when dialing the main hunt group of the 5000 from the 3300 I get invalid. We have 5 digit extensions. The remote site's main hunt group would be 21700, however when I type 217 I get invalid when I get to the 7.

I have gone through almost every page in the 3300 and am missing something small I take it. Drawing a total blank.

Any tips?
Thanks

Title: Re: Mitel 3300 to 5000 Sip Quick Question
Post by: sarond on October 18, 2017, 02:25:37 AM

What are your ARS digit dialled entries.
You would need to have 217XX in your ARS with the route that point to your 15th site.
I imagine you should see similar for the other sites.

Title: Re: Mitel 3300 to 5000 Sip Quick Question
Post by: jeremywatco on October 19, 2017, 01:14:51 PM

Thank you. That did it.. total brain fart over here.