Messages

181

Mitel Software Applications / Re: Reporter Pro and auto reporter exports

« on: March 13, 2013, 12:49:20 PM »

Mikey-  -I have had some success running applications as service using FireDaemon or a similar "run as windows service" Daemon.
http://www.firedaemon.com/

I am trying to check the archives of my mind to remember if this was a solution to this problem but it has been too long ago.
Another option would be to install the autoreporter on a pC that is set to autologon, and put the autoreporter in startup.

This behavior was a pet peeve of mine as well.  I don't know why Mitel does not allow it to run as a service.

182

Mitel MiVoice Business/MCD/3300 / SDS in a clustered environment

« on: February 25, 2013, 01:59:11 PM »

Anyone know of a way to stop sharing External Visual Voicemail form? We have a cluster, but multiple nupoint vm servers within the cluster. I don't need all MCD's to have the same Visual VM IP address/Hunt Group. The External Visual Voicemail form is greyed out and sharing with All Cluster Members / All records on SDS Form Sharing form.

183

Mitel Software Applications / Re: EHDU question

« on: January 28, 2013, 09:02:08 AM »

Turning on Answer Confirmation does the trick, but it is not really an acceptable workaround. When my users answer their mobile phone, they are unable to differentiate between MCD and direct mobile calls; I don't want them to have to answer, say "hello" a few times then go back to their keypad and press a key. What I see happening in the future is this, all users will begin pressing a key whenever they receive a call o n their mobile. 

184

Mitel Software Applications / Re: MBG disconnecting calls after around one minute

« on: January 22, 2013, 02:47:29 PM »

Found the issue. It was the firewall, a rule was missing so outbound packets were being dropped.

185

Mitel Software Applications / EHDU question

« on: January 22, 2013, 08:43:47 AM »

Weird behavior:
Direct calls to EHDU will never ring the phone and go straight to mobile phone voicemail.
If EHDU is in PRG, the call will ring the desktop phone once then mobile phone voicemail will answer.
Mobile phone provider: AT&T, have replicated the behavior with Sprint. Outbound calls are over PRI, no analog trunks in play.
Any advice would be greatly appreciated!

186

Mitel Software Applications / MBG disconnecting calls after around one minute

« on: January 22, 2013, 08:40:10 AM »

I am at the end of my rope here...Teleworker phones are intermittently dropping calls after around one minute. MBG version 7.1.21.0, MCD version 5.0 sp2 PR2.
Seeing the following in the event logs:

MBG  one-way audio  08:00:0F:47:D7:23  Major  Mon 21 Jan 2013 15:45:30 CST loss of rx stream from SS for 5008ms
MBG  one-way audio  08:00:0F:47:D7:23  Major  Mon 21 Jan 2013 15:43:32 CST loss of rx stream from SS for 5018ms
MBG  one-way audio  08:00:0F:31:74:D3  Major  Mon 21 Jan 2013 15:01:51 CST loss of rx stream from SS for 5017ms
MBG  one-way audio  08:00:0F:47:D7:23  Major  Mon 21 Jan 2013 14:38:27 CST loss of rx stream from SS for 5005ms
MBG  one-way audio  08:00:0F:31:74:D3  Major  Mon 21 Jan 2013 14:15:37 CST loss of rx stream from SS for 5005ms
MBG  one-way audio  08:00:0F:33:5D:9E  Major  Mon 21 Jan 2013 13:43:30 CST loss of rx stream from SS for 5015ms
MBG  one-way audio  08:00:0F:32:0B:53  Major  Mon 21 Jan 2013 13:34:35 CST loss of rx stream from SS for 5009ms
MBG  one-way audio  08:00:0F:31:74:D3  Major  Mon 21 Jan 2013 13:04:22 CST loss of rx stream from SS for 5007ms
MBG  one-way audio  08:00:0F:3F:F8:D5  Major  Mon 21 Jan 2013 12:55:01 CST loss of rx stream from SS for 5012ms
MBG  one-way audio  08:00:0F:3F:F8:D5  Major  Mon 21 Jan 2013 12:30:46 CST loss of rx stream from SS for 5016ms

Has anyone experienced this?
It seems to report as one-way audio, but on a few test calls there has been no audio in either direction.

187

Mitel MiVoice Business/MCD/3300 / 5.0 Migration

« on: June 07, 2012, 12:17:54 PM »

I am looking for anyone that may have recently upgraded from 4 to 5 in a clustered environment as a case study. Any caveats, issues, changes in functionality. If you previously used Eman/Opsman, what were any significant changes in administration?
Please Contact me directly through the forum and I thank you in advance for your time.

188

MiVoice Office 250/Mitel 5000 / Re: Archive voicemail message for computer storage

« on: June 06, 2012, 11:55:37 AM »

You can ask your mail admin to create an email without an attachment limit, LargeVM@company.com for example, then create a mailbox in your 5000 with voicemail forward to email to that new email address. When you are in your voicemail, and listening to the message, forward it to the newly created voicemail and it should then forward to your new email with no attachment limit log into the email and save the wav attachment to your local computer hard drive. You can then either delete the email and voicemail boxes after you are done, or leave them for future use.

189

MiVoice Office 250/Mitel 5000 / Re: Screensaver App

« on: June 06, 2012, 11:41:56 AM »

Building screensavers for the 5000 is not a difficult task, but if you would want to build one for each user it can get tedious, depending on how many users you have. You would need the HTML toolkit, for starters, it is available as a Mitel software download. I may actually have it, and can send it to you if you can't find it.