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Mitel Forums => Mitel Software Applications => Topic started by: ahalbert on July 26, 2011, 05:17:47 PM

Title: Mitel AWC conference call question - Muting calls
Post by: ahalbert on July 26, 2011, 05:17:47 PM

Is there way I can set all non leader participants to automatically dial in "muted".  A request came in for this to me because they are being forced to manually mute everybody before starting training sessions.

-andy

Title: Re: awc conference call question
Post by: Mattmayn on July 27, 2011, 06:56:16 AM

I believe the newest release does this. I think it came out last week. I could be wrong since I haven't installed it yet.

Title: Mitel AWC conference call question - Muting calls
Post by: ralph on July 27, 2011, 08:02:48 AM

This is from the release notes:

Quote

o   The creator of a conference can specify if users join the conference in muted state. This muted state applies only to participants, not leaders.

Ralph

Title: Re: Mitel AWC conference call question - Muting calls
Post by: ahalbert on July 27, 2011, 12:04:41 PM

Quote from: ralph on July 27, 2011, 08:02:48 AM

This is from the release notes:

Quote

o   The creator of a conference can specify if users join the conference in muted state. This muted state applies only to participants, not leaders.

Ralph

ralph,

is this from the latest release? or does it apply to the previous code?

Title: Re: Mitel AWC conference call question - Muting calls
Post by: ralph on July 27, 2011, 12:57:03 PM

Latest release.  I believe it just came out alst week.

Ralph

Title: Re: Mitel AWC conference call question - Muting calls
Post by: mav on July 27, 2011, 03:38:59 PM

You need AWC Rel 3.10. This is one of the new features;

When a user creates a conference, a new setting is available to have all participants join the conference muted.