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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: xxovermetalxx on January 04, 2016, 04:15:39 PM

Title: Scheduled Backups
Post by: xxovermetalxx on January 04, 2016, 04:15:39 PM

Hello,

I am currently trying to schedule backups of a Mitel 5000 to an onsite file server using the "Everything to a PC" option. For the folder, I'm using a UNC path such as "\\servername\path". I've gone through the tabs on the backup screen and filled in the appropriate information and, when finished, completed a test. The test finishes normally and creates the backup file in the correct path on the server and I receive a confirmation email. The problem is that when the scheduled backup is supposed to kick off, nothing happens. I don't receive a failure message or a success message, and no backup is created. Does anyone have any ideas as to what could be the problem? Does the computer (my laptop) with Mitel System Administration & Diagnostics have to be on and running for the backup to occur?

Thanks in advance.

Title: Re: Scheduled Backups
Post by: Tech Electronics on January 04, 2016, 09:37:22 PM

xxovermetalxx,

Yes it has to be up and running or else the Windows event scheduler won't run to start the backup.

Thanks,

TE

Title: Re: Scheduled Backups
Post by: xxovermetalxx on January 05, 2016, 10:18:51 AM

Thanks for the reply. That is interesting, I sort of figured but havn't had time to test it out.... so do most people who use scheduled backups just make sure a dedicated PC running Mitel System Admin is up and running?

Title: Re: Scheduled Backups
Post by: DND ON on January 05, 2016, 11:56:06 AM

The PC needs to be running, but the application doesn't have to be open. Once it's programmed, the Windows event scheduler takes over.

I have a virtual Windows 7 desktop that handles my backups.

Title: Re: Scheduled Backups
Post by: xxovermetalxx on January 05, 2016, 12:42:56 PM

Great, thanks for clearing this up guys!