Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: xxovermetalxx on July 14, 2015, 11:31:37 AM

Title: "The database engine could not be opened. Reinstall Mitel System Administration"
Post by: xxovermetalxx on July 14, 2015, 11:31:37 AM

Hi,

Monday morning, i attempted to open up a programming session as always, and received the following message (attached is a snip of the message):

"The database engine could not be opened. Reinstall Mitel System Administration & Diagnostics. If this problem persists, contact Technical Support"

No changes were made to the system prior to receiving this message. I tried reinstalling the software but receive the same message, even during installation. I installed the software on another computer using the same install file, and it works just fine, so obviously the issue is just with my laptop. Any ideas how i can fix this?

Thank you!

Title: Re: "The database engine could not be opened. Reinstall Mitel System Administration"
Post by: Tech Electronics on July 14, 2015, 02:54:08 PM

xxovermetalxx,

Have you tried uninstalling the SAaD program, not database programming, and then reinstalling it or just doing a reinstall over the existing one?

Thanks,

TE

Title: Re: "The database engine could not be opened. Reinstall Mitel System Administration"
Post by: mitelengineeruk on July 17, 2015, 05:47:58 PM

You need to reinstall Microsft Access 2010 Database engine. Reinstalling SysAd will not fix it. Or try a repair on the existing Microsoft Access Database a Engine install.

https://www.microsoft.com/en-gb/download/details.aspx?id=13255

Title: Re: "The database engine could not be opened. Reinstall Mitel System Administration"
Post by: xxovermetalxx on July 20, 2015, 01:10:14 PM

mitelengineerUK, i ran the repair on the Microsoft Access Database Engine and the problem has been resolved.

Thank you both for your answers!!!