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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: subdivisions on January 29, 2024, 12:57:22 PM

Title: Battery Replacment on Wireless Dect 5360 Handsets
Post by: subdivisions on January 29, 2024, 12:57:22 PM

Afternoon all.. I have some handsets that are no longer holding a good charge, battery level shows low 3 mins after picking up call.  Can i change the batteries in these handsets?  Some places i have read they are soldiered in, and the stock on Ebay currently is hit or miss..  Thoughts?  And if so anyone know the battery part number to get?

Thanks Much.

Title: Re: Battery Replacment on Wireless Dect 5360 Handsets
Post by: Tech Electronics on January 29, 2024, 01:03:57 PM

Subdivisions,

You can remove the screws holding the handset together and see what type of battery is located there.

It depends on the version of handset you have on whether it is soldered in or not. The values of the batteries should be on the label of the batteries and you just need to find a similar one.

Thanks,

TE

Title: Re: Battery Replacment on Wireless Dect 5360 Handsets
Post by: subdivisions on January 29, 2024, 03:29:37 PM

Thanks i never even looked at the bottom of the handset to notice the 2 screws.. duh lol.. Thanks so much, i will check it out.  Much appreciated.

Title: Re: Battery Replacment on Wireless Dect 5360 Handsets
Post by: lundah on January 30, 2024, 09:04:41 AM

The battery is soldered to the board. iStream will refurbish them, including replacing the battery, for $99 each.

Title: Re: Battery Replacment on Wireless Dect 5360 Handsets
Post by: achri332 on February 09, 2024, 10:27:22 AM

P1repair will also replace the batteries, and if needed can solder the switches back on if they are broken. Just had 3 handsets done, returned within a month about $95 for 3 batteries, 1 repaired switch, and return shipping.