Mitel Forums - The Unofficial Source
Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: robert.moore on December 23, 2022, 03:52:07 AM
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I am trying to upload a Christmas message remotely on aastra 430 version 3.0. I have only a dial up so no using the aastra management set (MIS);
How do I upload to the voicemail or announcement . What format should it be . I have used 8khz and 8 bit but no joy
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Version 3? That means you need the old AMS software regardless and as far as I know, that can be used over dial-up.
On the format, prepare the .wav file for import by ensuring it is formatted as follows.
CCITT A-Law with attributes: 8 kHz; 8 Bit; Mono
(edit: I didn't realize the format was missing)
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Oh I missed the reply . I am still having issues using the AMS, I keep getting the "error Wrong file" even though I know formatted it correct and also converted it to G729.
Another site on the same the same level works fine with Webadmin but this site has only dialup . Thanks
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So the same file works on another system? If so, have you tried uploading it directly to the target mailbox via FTP when you are dialled into the system? You'll have to name it accordingly (e.g. greeting1.wav).
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Yes on Another system with Webadmin , not the AMS. I cannot Webadmin on this site because is only dialup available. I have been using the Announcement service to upload the Greeting but I keep getting " These file names are incorrect"
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Yes on Another system with Webadmin , not the AMS. I cannot Webadmin on this site because is only dialup available. I have been using the Announcement service to upload the Greeting but I keep getting " These file names are incorrect"
you can try this...
Once you are connected via dialup, use Filezilla (FTP) client and connect to the system using the PPP over RAS IP Address. (default 192.168.105.1) login with the system credentials.
Then browse to the vm folder where the mailboxes are. You can change the audio file there as long as it is named correctly and of course, is the right format. If you see illegal to the file name after it was uploaded, it means the format is wrong.