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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: hsearson on January 21, 2011, 10:14:16 AM

Title: Mitel MCD Transfer Announcements
Post by: hsearson on January 21, 2011, 10:14:16 AM

We have a system running MCD 4.2 and I was asked about how to change the transfer announcements while in Auto Attendant.  The customer is asking if we can remove the....  "You are being transferred to....".

I have been searching the help files in the system but I can not locate any reference to it.  Can anyone help with this?

Title: Re: Mitel MCD Transfer Announcements
Post by: limamikeseven on January 26, 2011, 08:05:22 AM

Have a look at the technician codes, however there isn't one available to remove the "you are being transferred to" but you can certainly adjust some of the auto prompts.

Title: Re: Mitel MCD Transfer Announcements
Post by: DavidCarter on February 01, 2011, 10:03:59 AM

Quote from: limamikeseven on January 26, 2011, 08:05:22 AM

Have a look at the technician codes, however there isn't one available to remove the "you are being transferred to" but you can certainly adjust some of the auto prompts.

Hi, where can I get a full list of technician codes?

Title: Re: Mitel MCD Transfer Announcements
Post by: limamikeseven on February 01, 2011, 12:38:27 PM

Not quite sure, I have attached the ones I had to the previous post.