Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: a.ghezzi on February 23, 2020, 02:34:32 PM
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I wanted to know if anyone could give me advice. I would need to create a script that signals me to group mailbox messages on some phones. Some of you know if there is a command to check if there are messages
Thanks Alessandro
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Why wouldn't you just enable voicemail to email and send yourself a copy of the message?
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Because I want a button that changes my color on the display of the Mitel phone, it is the best solution for us
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You can always put a Message Waiting Indicator key on your phone for any mailbox.
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In fact, that's what I wanted to do, I created the button on the phone but I wanted to change color if there were messages in the group answering machine. Consulting mx-one on a normal extension I can find the information if there are messages but in the group I cannot find this info
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Good evening everyone, someone can tell me where this information resides. I have checked in the DB but have not found them. Unfortunately even the people of Mitel Italia do not know this information.
Thank Alessandro
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Any group I send to a trusted extension mailbox as an alternate extension, that way you can add a button to all phones in the group who need to respond to a general message with a shared password for it.
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Sorry but I want to understand better, if I send a message to an extension group, how can I understand what the messages of the group or of that extension are?
for example
my goup hae extension 421
in this group there is this extensione 410 411 412 413 414 415 416 and all of these extension have a mailbox
i i send 421 to 410 , as a distinction messages 421 and 410
Thansk Alessandro
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Create trusted extension say 521 give it a mailbox that lights lamp. In nupoint go to this mailbox and edit it, click the advanced button on top and the add 421 as an alternate extension. (This assumes mailbox 421 doesn't exist or has been deleted)
Assuming that thye 421 group is a ring group, overflow it to voicemail hunt group. When it gets there it will be in mailbox 521 which you can add as a message waiting indicator on phone 410
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I have tried this solution and it is similar to the one I am using. Practice I send the notification on an extension not belonging to the group and then I send them to all members of the group. But the question if anyone knows it is where the micollab DB \ tabellle has this information (see my img). I looked but there are too many tables and too many DB. Can anyone give me some info
Thanks Alessandro
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Can someone tell me how, where the messages from nupoint are saved, i have read some articles but the dirs do not contain .xml files. I'm still trying to understand where the message data is stored,
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Hi,
You should find them here /usr/vm/audio/store/(0)/ You have to convert this files to wav or vox or something else.
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Thanks Mark.
Can you also tell me if there is a relationship between those files and their mailboxes?
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More or less you can follow this steps :
Step 1 => Login via WinSCP or something like that via SFTP to the MiCollab server, login with the “root” credentials.
Step 2 => Go to the folder / usr / vm / val5, which contains the XML files of the call flows, if you have downloaded them you can open it. You will find the greeting numbers there, this is a decimal number and must be converted to hexadecimal.
Step 3 => Go to the folder / usr / vm / audio / store / and then a subfolder (0). Copy the necessary files (or all of them), change the extension to .vox and then open it with an application that can open these files (Acarda VOX converter for example)
Step 4 => Convert the audio file to 8khz mono Mu-Law with a conversion program
Step 5 => Now you can use the message again for other purposes.
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Hello Mark
Step 2 => Go to the folder / usr / vm / val5, which contains the XML files of the call flows, if you have downloaded them you can open it. You will find the greeting numbers there, this is a decimal number and must be converted to hexadecimal.
unfortunately in this dir there are no xml files, for me nele new versions have changed system. The audio files are found instead.
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The val5 only contains callflow info. Not sure if the mailbox info for messages is readily available. I would check both usr an var. Think the db may be in var
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I also checked inside the DB, but there are many db and it is difficult to understand where i find the info on the mailboxes.
Thanks Alessandro
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Although you can't restore, I think you can still do a backup within the console. This might shed some light on how one might do what you are trying
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I made the backup but also with a comparison after entering a message number, I was unable to find a table with the info. I am disappointed :)
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might be hex in the table, could also be decimal. One never knows
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Hi Johnp
I found a table, but I can't find the one that contains the info of the messages
mitel_db
macschema.msvc_nupointvoicemailservicedatalist
I only miss the one where the system stores the status of the messages
Thanks ALessadnro
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Sorry if I ask the question again, there is no way to know if a group mailbox has messages in its mailbox.
Through the console command, I can dump and see if there are any messages, but I want to do an automatic procedure, because I have many groups that I have to keep under control
Thanks Alessandro
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Thanks
I solved the problem by building a script that checks the number of messages present. I'm just sorry that official Mitel doesn't have a site for its customers.
Company you don't have Cisco levels where you can find info and forums anywhere to your customers
Alessandro