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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: capitalZ on October 28, 2012, 01:42:48 PM

Title: multiple music on hold files
Post by: capitalZ on October 28, 2012, 01:42:48 PM

Hi, has anyone managed to setup multiple music on hold files?
as in, a call comes in, reception transfers to an extension and a specific music on hold plays, this could be advertising or relevant to a department etc...
i have the idea of using RAD greetings and external music on hold.

thanks

Title: Re: multiple music on hold files
Post by: acejavelin on October 29, 2012, 12:52:46 AM

I would have to check the docs, but I am pretty sure Music-On-Hold is tenant based, each tenant can only have one source.

Title: Re: multiple music on hold files
Post by: capitalZ on October 29, 2012, 02:54:06 AM

thanks Ace