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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Austin.Johnston85 on June 17, 2020, 01:16:56 PM

Title: 3300 FACs Busy Signal
Post by: Austin.Johnston85 on June 17, 2020, 01:16:56 PM

Good Afternoon All,

I am new to the forum and and an intermediate level when it comes to the Mitel 3300.  I am trying to enable some FACs but when I save them and go to a phone to test it out I get a busy signal.  For example I am trying to set the "Call Forwarding Follow Me" to *67 which is not already in the system.  No luck though when dialing through my phone (5320e).

Any thoughts would be greatly appreciated.

Thanks

Austin

Title: Re: 3300 FACs Busy Signal
Post by: ralph on June 17, 2020, 04:39:29 PM

Be sure that the COS allows that type of forwarding.

Dial it from a display set and see what the display says.  Most of the time it will give you a clue as to what's going on.

Ralph

Title: Re: 3300 FACs Busy Signal
Post by: mark.vanderheijden on June 29, 2020, 04:57:31 AM

And what is the output off the command LOCATE FEATURE EXTENSION "DN"? You should see the call forward here.

Make sure the COS settings are correct that the user is allowed to do call forwarding.