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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: rhys.ci.hughes on March 30, 2019, 09:14:19 AM

Title: Ring Group call history
Post by: rhys.ci.hughes on March 30, 2019, 09:14:19 AM

Hello all

Got a customer query that I am not 100% on. They want to setup a Ring Group but also show RG call history for the users of the RG. So if they miss a call it shows on the users in the RG

They also want to be able to delete missed calls when they have returned the call to save double handling. Can and of this be done?


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Title: Re: Ring Group call history
Post by: acejavelin on March 30, 2019, 12:15:06 PM

Quote from: rhys.ci.hughes on March 30, 2019, 09:14:19 AM

Hello all

Got a customer query that I am not 100% on. They want to setup a Ring Group but also show RG call history for the users of the RG. So if they miss a call it shows on the users in the RG

They also want to be able to delete missed calls when they have returned the call to save double handling. Can and of this be done?


Sent from my iPhone using Tapatalk

For the entire group like a shared history? No... Each person has their own unique history.