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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Shane72 on June 08, 2018, 10:02:39 AM

Title: 6900 series - user's name on phone display?
Post by: Shane72 on June 08, 2018, 10:02:39 AM

Good morning-

We are doing our first deployment of 6900 series phones.  The customer has requested that their end user's name appears on the phone display.  Anyone know of an option to get the user's name on the screen?  I see that the extension is displayed in the upper left and there is an icon called "My Phone" - not sure if this can be renamed?  Any suggestions would be appreciated.  Thanks!

Shane

Title: Re: 6900 series - user's name on phone display?
Post by: sxwizard on June 08, 2018, 01:48:32 PM

In the User and Services Configuration window search for the phone. On the Summary screen click on the extension number. Go to the Keys tab. Click on Line 1 and in the Label box type your text and then click Save Changes. The text field will only display 16 characters.

Title: Re: 6900 series - user's name on phone display?
Post by: Shane72 on June 11, 2018, 01:39:47 PM

Thank you!

Title: Re: 6900 series - user's name on phone display?
Post by: Shane72 on June 13, 2018, 10:27:34 AM

Quick follow-up question -- is it possible to display the user's DID (xxx-xxx-xxxx) on the phone's display somewhere? I know the extension lives in the upper left...

Thanks again!