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Mitel Forums => Mitel Software Applications => Topic started by: bajangerry on October 27, 2021, 05:07:09 PM

Title: Add Updated Position in Queue (UPiQ) to an exiting queue
Post by: bajangerry on October 27, 2021, 05:07:09 PM

Hi Guys,

I need some guidance with UPiQ setup (I have the default one in place), does anyone know of a step by step document somewhere that shows this? I think I have it done correctly but for some reason it is not cutting in as expected so i must have missed something important.

Gerry

Title: Re: Add Updated Position in Queue (UPiQ) to an exiting queue
Post by: imanm93 on October 28, 2021, 06:46:03 AM

Quote from: bajangerry on October 27, 2021, 05:07:09 PM

Hi Guys,

I need some guidance with UPiQ setup (I have the default one in place), does anyone know of a step by step document somewhere that shows this? I think I have it done correctly but for some reason it is not cutting in as expected so i must have missed something important.

Gerry

Hi,
Through your YSE try to open its help and search for Update Position in Queue (UPiQ)

Title: Re: Add Updated Position in Queue (UPiQ) to an exiting queue
Post by: bajangerry on October 28, 2021, 11:14:22 AM

I found where the problem was with the UPiQ workflow, the subroutine was not assigned to the flow, all working now, thanks.