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Mitel Forums => Mitel Software Applications => Topic started by: Mattmayn on August 06, 2010, 07:59:43 AM

Title: UCA Options
Post by: Mattmayn on August 06, 2010, 07:59:43 AM

Can UCA be installed on a 5550? I have a customer who wants the UCA client on a 5550 just for the chat feature. Any ideas on the best solution for that?

Title: Re: UCA Options
Post by: ralph on August 06, 2010, 09:15:10 AM

It won't work with 5550. (I don't think)
But perhaps you would install it with a "Phantom Phone" and use it off line.

Ralph

Title: Re: UCA Options
Post by: Mattmayn on August 06, 2010, 01:06:48 PM

That's what I was thinking. But then I will most likely have to reroute that phone to the console so that when people use the UCA and chose to dial that person it will actually ring somewhere. Or I could send it to a VM that yells at the for being lazy.

Title: Re: UCA Options
Post by: ralph on August 06, 2010, 01:19:35 PM

I'd reroute it.

Ralph

Title: Re: UCA Options
Post by: Chakara on August 06, 2010, 07:58:49 PM

  I'd yell at them.  I love yelling at customers :)  LOL

-Chak