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MiVoice Office 250/Mitel 5000 / Phantom -> Extension -> Voicemail
« on: February 02, 2012, 02:14:20 PM »
Hi all. I've been reading some of the help and comments on here lately and I think it's great and wanted to register. I'm hoping someone might be able to help us figure something out.
We are running a Mitel 5000 system in one of our offices and we are trying to set up prompts off the auto attendant to do the following:
Phantom Device (so we can get the phone to display things such as "CLINIC") -> Extension -> Voicemail (that Extension's voicemail)
And also Phantom Device -> Hunt Group -> Voicemail (of one of the extensions in the hunt group)
Currently if we try this the calls get forwarded to the Mitel Voice Processing System itself instead of the specific mailboxes. I'm not sure how to set this up so it works (or even if it can be done).
Thanks in advance!
We are running a Mitel 5000 system in one of our offices and we are trying to set up prompts off the auto attendant to do the following:
Phantom Device (so we can get the phone to display things such as "CLINIC") -> Extension -> Voicemail (that Extension's voicemail)
And also Phantom Device -> Hunt Group -> Voicemail (of one of the extensions in the hunt group)
Currently if we try this the calls get forwarded to the Mitel Voice Processing System itself instead of the specific mailboxes. I'm not sure how to set this up so it works (or even if it can be done).
Thanks in advance!