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Mitel MiVoice Business/MCD/3300 / Re: DTMF pass through possible?
« on: November 25, 2011, 07:49:51 AM »
There are 2x T1s connecting to the pstn.
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Mitel MiVoice Business/MCD/3300 / DTMF pass through possible?
« on: November 25, 2011, 01:04:08 AM »
I have SIP trunked a ShoreTel system to a Mitel 3300mxe controller and things seem to be working great. DTMF tones work between the systems flawlessly. I can access auto attendants on both sides and key presses do what is expected of them.
However, when I try to call from the ShoreTel to a remote site using the Mitel T1s DTMF isn't passed through to the system that answers the call. This makes it impossible to call a site and enter an extension, use calling cards, flag VM messages as urgent etc.
Any assistance offered is greatly appreciated!
However, when I try to call from the ShoreTel to a remote site using the Mitel T1s DTMF isn't passed through to the system that answers the call. This makes it impossible to call a site and enter an extension, use calling cards, flag VM messages as urgent etc.
Any assistance offered is greatly appreciated!
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