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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: bob2246 on February 02, 2017, 08:09:56 AM

Title: Mitel 5000 Hot Desk assignments lost when power is lost
Post by: bob2246 on February 02, 2017, 08:09:56 AM

Our Mitel5000 system is configured such that there is a hot desk profile created for each person to allow for portability.  When our power goes out, which happens more than it should, all hot desk assignments are lost.  While not a huge problem, this creates mayhem when power is restored because nobody's phone rings until they remember to login.

Is there a way to configure the system to remember the hot desk assignments?

Thanks for your time.

Title: Re: Mitel 5000 Hot Desk assignments lost when power is lost
Post by: Dogbreath on February 03, 2017, 12:04:32 PM

Are you using IP or TDM sets? If you're using IP you can "move" users by changing the MAC assigned against the phone.

Title: Re: Mitel 5000 Hot Desk assignments lost when power is lost
Post by: Tech Electronics on February 03, 2017, 02:28:53 PM

bob2246,

There isn't a way to program the system to auto logon a particular HD user to a particular phone as that would kind of defeat the purpose of making them HD users in the first place. I do believe that with Phone Manager there is a setting for the Professional version that allows for something like that though.

***Update***

Actually I just looked and it doesn't do that.

Sorry,

TE