Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: banthony@ldl.net on March 05, 2022, 02:32:25 PM
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I am not a Mitel technician however i have been tasked with forwarding a PRI trunk to include all DIDs to an external DID or group of DIDs located on a SIP trunk. I am not sure which type of Mitel I have I do know it is not a SX200 i am thinking wither a 3000 or 5000. My question is it possible to forward the entire trunk or do I have to forward each ext. I am not worried about maintaining DID to ext translation as we will be porting the DIDs to a new SIP trunk in the near future. Any help would be appreciated along with info on how to setup the forward.
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Why can't you just forward at the carrier level? You would have to forward each number (at least each number actively in use) on the PRI to a corresponding number on the SIP peer, but it would be much more efficient for the carrier to do that rather than trombone the call through the PBX.
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Carrier does not have after hours support and we are a little under the gun.
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Well if you don't even know what system you have, not sure how anyone here can help.
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I have access to the system just not sure how to identify the server has a MX label.
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Correction HX controller not MX
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it is a 5k
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banthony@ldl.net
It is now called a MiVoice Office 250 or a MiVO-250 as the 5000 or 5k is now given to a different phone system altogether.
The MiVO-250 comes as a CS or HX controller and the 5000 or 5K doesn't.
As for how to perform what you are asking for it can be done through the system up to a point.
Create a phantom extension and then forward that phantom extension to the SIP Trunks DID that you want to send it to.
You can do this on a 1:1 ratio or an all:1 ratio depending on how many DIDs you need to act differently on your new phone system.
For each DID that you want to route differently you would need a separate phantom extension forwarded to the SIP Trunk DID that you need to route differently.
Thanks,
TE