Messages

16

Mitel Software Applications / Re: MIR and Active Device Recording with Mitel 68XX or 69XX

« on: April 12, 2023, 12:39:21 AM »

Thanks for the update.

There's a lot if little things with this product that don't make clear sense.

17

Mitel Software Applications / Re: MIR and Active Device Recording with Mitel 68XX or 69XX

« on: April 06, 2023, 09:37:52 PM »

When connecting via a SRC/MBG my understanding is that it doesn't use the method to fork the RTP to the MIR, it is done via the SRC/MBG.

Do you still have your phones connected via the MBG and the MBG setup in the MIR integration?

My thoughts is that the IP Address that the phone is registering to the MX-One will be that of the MBG so it can't send the forking request to the phone as it won't be correct.

18

Mitel MiVoice Business/MCD/3300 / Re: Internal call forwarding with original desitnation voicemail capacity

« on: February 08, 2023, 07:01:24 AM »

That does sound like the case and would explain what's happening.

If you have the user forward their extension to the internal extension number it should work as you want.

19

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Block Incoming Number

« on: December 22, 2022, 05:15:04 PM »

Yes you can.

Look at Configuration > Routing > CLIP based routing

You can assign numbers in there to reject the call. You then apply the CLIP based routing to the CDE.

20

Mitel MiVoice Business/MCD/3300 / Re: Remote Admin Access to Mitel TA7102

« on: October 14, 2022, 02:22:19 AM »

Be careful if you connected the LAN port to the live network, by default the Mitel TA will be a DHCP on it's LAN port. IT guy might not be happy with you. 

21

Mitel Software Applications / Re: vMBG Incorrect Cluster Node ID

« on: August 30, 2022, 05:30:52 PM »

It is set in the DB itself.

There is a KMS article about this issue.  HO2931

22

Mitel MiVoice Business/MCD/3300 / Re: MCD 3300 with MSL/MBG Registering Teleworker sets

« on: August 19, 2022, 06:07:40 PM »

Agree, use TNA tool to run these tests. (download from diagnostics section of MBG)

Also your connection fails to TFTP port 69 and 20001 because you are testing with TCP, TFTP will use UDP.

23

Introduction and Announcements / Re: Hello from New Zealand

« on: August 17, 2022, 08:46:40 PM »

Hi and welcome from across the ditch.

I'm sure your input is going to be greatly valued here.

24

Mitel Software Applications / Re: MiCollab/MBG - how to read tug.log data

« on: May 17, 2022, 07:41:56 PM »

FWIW, I have a few scripts i threw together to aid in finding those needles in the haystack, especially on busy sites.

Definitely worth it.

Thanks.

25

Mitel MiVoice Business/MCD/3300 / Re: tcpump command not found

« on: April 17, 2022, 02:28:28 AM »

I am assuming a physical controller. This is a known issue.

If you have access to KMS look at  SO5184.

The solution is to download the tcpdump package from Mitel KMS and install it or upgrade to at least 9.1.0.94 as it was fixed in that release.

26

Mitel Software Applications / Re: Purging Old Data fromDatabase

« on: March 19, 2022, 04:43:20 AM »

I haven't used it on 9.x MiCC but you can find a KB Article below

http://micc.mitel.com/kb/KnowledgebaseArticle50933.aspx

27

Mitel Software Applications / Re: MiCollab 9.4 softphone - call park

« on: March 12, 2022, 07:15:38 PM »

Nice, thanks for sharing.

28

Mitel Software Applications / Re: Micollab Android App

« on: February 15, 2022, 05:20:09 AM »

The new version has been submitted and is waiting for review and approval. This is from Mitel's knowledge base.

I believe you can request the APK if you urgently need it.

29

SIP On Mitel / Re: Registering Mitel 6900 Series with Generic SIP to Non-Mitel PBX/SBC

« on: February 04, 2022, 07:19:39 PM »

try this in your config file instead.

sip register blocking: 0  # necessary to connect to 3rd party

Wow, that's a trade secret.

I can confirm that this works. I've always wanted to know this.

Thanks!!

30

Non-Mitel Chatter / Re: What are you using for a small digital phone system today?

« on: December 17, 2021, 11:56:08 PM »

The Mitel 400 is what we would normally put in for digital endpoints. Is also our go to for hospitality.

Not EOL.... Yet