Topics

1

Mitel SX200, SX2000, and older SX platforms / 200 ICP with AX controller

« on: July 23, 2015, 02:10:01 PM »

Looking to find out if I can install an external music on hold source?

2

Mitel MiVoice Business/MCD/3300 / Mitel 3300 AX System Admin Mailbox

« on: March 19, 2015, 12:49:55 PM »

I have a new install, and when I go to log into the system admin. mailbox to change the extension length, the system tells me that it is not configured to support this option.
I cannot log into the mailbox at all.  Any suggestions, ideas would be appreciated.
Thanks.

3

Mitel MiVoice Business/MCD/3300 / NuPoint VM and ACD not capturing caller ID

« on: February 06, 2015, 08:30:35 AM »

Does anyone know of a way to capture caller ID in a "general mailbox" when using Nupoint call flow and ACD name tag hunt groups?
All COS options are enabled, but nothing is captured in the mailbox.

4

Mitel MiVoice Business/MCD/3300 / Mitel 3300 AX and Call waiting with VM

« on: January 30, 2015, 02:13:27 PM »

Have a customer that would like to use call waiting if they choose when on a call vs. going to voice mail.
Is it an option to have both when using the embedded voice mail, and if so would one set this up in COS?
Thank you.