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Mitel Forums => Mitel Software Applications => Topic started by: VinceWhirlwind on March 15, 2016, 10:05:54 PM

Title: MiCC - CCMWeb - Scheduled Reports
Post by: VinceWhirlwind on March 15, 2016, 10:05:54 PM

I have an email server setup in YSE but I have a feeling that my scheduled reports are trying to use DNS to do an MX lookup instead of using the email server I have defined in YSE.
 
Does anybody know where CCMWeb gets its email server setting from?

Title: Re: MiCC - CCMWeb - Scheduled Reports
Post by: Dutch on March 17, 2016, 09:55:26 AM

Up till 5.8 you could use the website, but from v6 on Enterprise settings like SMTP is set in the YSE as far as I remember. If someone thinks I am wrong let me know.

Title: Re: MiCC - CCMWeb - Scheduled Reports
Post by: VinceWhirlwind on March 17, 2016, 09:08:04 PM

I think you are correct.

Title: Re: MiCC - CCMWeb - Scheduled Reports
Post by: jj27sf on April 25, 2016, 12:08:13 PM

If you are using MICC 7.0 or newer you will need to follow the KB article below. 

http://micc.mitel.com/kb/KnowledgebaseArticle52062.aspx

Title: Re: MiCC - CCMWeb - Scheduled Reports
Post by: VinceWhirlwind on April 25, 2016, 07:29:26 PM

Thanks for that, I have no idea how I fixed in the end - it started working after I added email addresses to the Employees, but I don't see how that could have fixed it. Must have been something else I did.