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MiVoice Office 250/Mitel 5000 / Re: Mitel says IP Networking license (840.0224) is no longer available??????????????
« Last post by acejavelin on Today at 08:20:27 PM »Wasn't end of sale for licenses June 2022?
News:
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Mitel MiVoice Business/MCD/3300 / Re: 6940 bluetooth
« Last post by lundah on Today at 05:06:34 PM »Is it showing up in Paired Devices or Available Devices? Paired would usually require some sort of interaction on the phone to accept the pairing request. If it shows up in Available Devices, the only way to get rid of it is to turn off pairing mode on the other device.
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Mitel MiVoice Business/MCD/3300 / 6940 bluetooth
« Last post by mgreen1417 on Today at 03:32:06 PM »customers 6940 phone is picking up a random device named blue tooth water bottle. Noone has a blue tooth water bottle and cant find any other device near this phone it could be picking up. You can forget this device but it always comes back. Is there any way to permanently delete this device.
thanks for any help
mgreen
thanks for any help
mgreen
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MiVoice Office 250/Mitel 5000 / Installing Attendant Console on New PC
« Last post by subdivisions on Today at 03:19:40 PM »Hey all.. I am trying to install the 3.2 Attendant console on a new PC (I recently found the usb key).. We never used it because we didn't have a receptionist for a while, but now we do and I'm running into an issue as no matter what setting i put in the install, it keeps saying it cant find the database.
I Pu tin the IP for the Mitel.. there is no OAI password i was told, and there is only 1 node. Then i put in the receptionist extension and the password for it, but it errors on launch saying it can not locate the database. What am i missing?
Thanks for the help.
I Pu tin the IP for the Mitel.. there is no OAI password i was told, and there is only 1 node. Then i put in the receptionist extension and the password for it, but it errors on launch saying it can not locate the database. What am i missing?
Thanks for the help.
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Mitel Software Applications / Re: Agent / ring group member question
« Last post by ZuluAlpha on Today at 08:35:16 AM »Hi Jo - you should be able to report on it in CCMWeb.
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Mitel Software Applications / Agent / ring group member question
« Last post by joekske on Today at 08:18:26 AM »Hello,
Can you see on the MiCC in the logs what agent/ring group member has taken a specific call?
Is there a way to now what member is next in line in a cascade circular ring group?
Or is there a way to get the index?
Regards
Jo
Can you see on the MiCC in the logs what agent/ring group member has taken a specific call?
Is there a way to now what member is next in line in a cascade circular ring group?
Or is there a way to get the index?
Regards
Jo
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Mitel MiVoice Business/MCD/3300 / Re: Office 365 and voicemail to email phone notifications
« Last post by lundah on May 09, 2024, 04:41:43 PM »What voice mail are you using? Embedded, MiCollab/NuPoint, or something else?
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Mitel MiVoice Business/MCD/3300 / Office 365 and voicemail to email phone notifications
« Last post by daveym1972 on May 09, 2024, 02:24:51 PM »Hello all,
I we the 3300 system and have noticed since moving to Office 365 now when we get voicemails the vm notification light on the phone (5330) still blink even after listening to the vm. We have to go into the MiCollab End User Portal and delete or save them before the lights stop flashing on the phone. Any ideas how to fix this?
I we the 3300 system and have noticed since moving to Office 365 now when we get voicemails the vm notification light on the phone (5330) still blink even after listening to the vm. We have to go into the MiCollab End User Portal and delete or save them before the lights stop flashing on the phone. Any ideas how to fix this?
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MiVoice Office 250/Mitel 5000 / Re: How to connect a node to a remote paging system
« Last post by JeffonJohnsIsland on May 08, 2024, 04:49:08 PM »TE,
Thanks for the kind words. I am looking forward to retirement. Last day is the 17th! Best wishes to everyone who is still plugging away installing and dealing with phone permissions. Take care, hope the years are good to everyone.
I should also say, paging is working using the solution you suggested. I just measured the approximate distance we have from the node to the paging system and found it's 1354 feet. Even after realizing using a trunk port is different than sending line level audio across the wires, I am still pleasantly surprised it works. Thanks for suggesting the solution--you gave me the encouragement to try it!
Jeff
Thanks for the kind words. I am looking forward to retirement. Last day is the 17th! Best wishes to everyone who is still plugging away installing and dealing with phone permissions. Take care, hope the years are good to everyone.
I should also say, paging is working using the solution you suggested. I just measured the approximate distance we have from the node to the paging system and found it's 1354 feet. Even after realizing using a trunk port is different than sending line level audio across the wires, I am still pleasantly surprised it works. Thanks for suggesting the solution--you gave me the encouragement to try it!
Jeff
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MiVoice Office 250/Mitel 5000 / Re: Mivoice 250 Auto Attendant
« Last post by JeffonJohnsIsland on May 08, 2024, 04:38:30 PM »Wouldn't it be nice to have a way to track how a call routes through the AA!??!!
When you say it's a Hunt Group, I am confused. Hunt Groups only ring to a phone or group of phones. It sounds like the call is routing to a CRA, since you have prompts and options.
To make a Hunt Group ring at more than one extension, I create an Hunt Group extension List, and include all the numbers I want it to ring at the same time. I don't know if that's the best way, it's just the way I learned to ring more than one extension for a Hunt Group.
If the call is routed to a CRA, there could be timing issues in the CRA configuration. If it is a CRA, I might be able to help with the timing issues.
Thanks,
Jeff
When you say it's a Hunt Group, I am confused. Hunt Groups only ring to a phone or group of phones. It sounds like the call is routing to a CRA, since you have prompts and options.
To make a Hunt Group ring at more than one extension, I create an Hunt Group extension List, and include all the numbers I want it to ring at the same time. I don't know if that's the best way, it's just the way I learned to ring more than one extension for a Hunt Group.
If the call is routed to a CRA, there could be timing issues in the CRA configuration. If it is a CRA, I might be able to help with the timing issues.
Thanks,
Jeff