Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ineedhelp on March 02, 2012, 01:36:44 PM
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I am very new to the mitel phone system. I have a question about greetings. We are trying to setup the greeting to say, Press 1 for Sales or press 2 for Technical Support. However, our extensions are 4 digits. How do you associate the greeting number to an extension? Can this be done? Thanks for any help on this.
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Set up a mail box as "mailbox 1" with extension number of XXXX.
Same for mailbox 2.
Set them to be xfer only.
Record a greeting in each of the mailboxes that says "You are being transfered to <bla bla> group" before testing.
Ralph
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Thank you! :)