Topics

1

Mitel Software Applications / Rightfax + Mitel 6.0

« on: January 27, 2014, 04:36:29 PM »

We use OpenText Rightfax for our enterprise faxing and it integrates into our Mitel system (FoIP). Anyways, we are still running 5.0 for Mitel, and looking to upgrade to 6.0. Contacted OpenText and the tech I talked to stated he has not seen any testing with Mitel 6.0 and Rightfax interoperability. It didn't sound like a for sure answer on his part, and all I could get was a Interoperability document that only lists Mitel 5.0 as being supported with Rightfax, but he made it sound like it might be possible other customers may be using Rightfax with Mitel 6.0.   I guess I am wondering if anyone here uses Rightfax with Mitel 6.0.  I realize it's a long shot to find anything on this forum for this topic but thought I would give it a shot.

Thx.

2

Mitel MiVoice Business/MCD/3300 / Users are associated with this Hosted Service

« on: January 24, 2014, 09:41:06 AM »

Trying to clear a single line key on an ACD phone. When I attempt to clear the line, I get the message "Users are associated with this Hosted Service".  When I look at the telephone directory on all 3 of my controllers, this number does not exist, so there is nothing to remove ahead of time like others have stated to do. We rebooted the controller last night, and still get the same message this morning when I attempt to clear the key. Any ideas?

3

Mitel MiVoice Business/MCD/3300 / Clear "Call Back" on a 5304....

« on: January 12, 2011, 02:16:24 PM »

How do you clear a call back message on a 5304? The message light indicator is flashing and we aren't sure how to clear it since it's a 5304 wall mounted phone with no display like a 5312 or 5330. Thanks.

4

Mitel MiVoice Business/MCD/3300 / Re-enable disabled keypad

« on: August 10, 2010, 02:21:22 PM »

We have a 5304 that is setup as a Hot Line with a disabled keypad. I need to re-enable this keypad but cannot find out where to do so in the web interface of our 3300 controller. Ideas?