Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: wil on June 09, 2016, 09:37:13 AM

Title: Remote Back up
Post by: wil on June 09, 2016, 09:37:13 AM

is there a way to do remote back up? i have my ftp server up and working. tested. went to form 47 put in the wan addy of the ftp server but cant seem to make work. its 200 ax latest's software.  any help is grateful..

thanks wil

Title: Re: Remote Back up
Post by: johnp on June 10, 2016, 04:45:11 PM

Done it before, it should work

Title: Re: Remote Back up
Post by: panda on June 10, 2016, 05:10:27 PM

I do backups on all my 200ICP and Ax every month with ftp, do you have a firewall that is blocking it

Title: Re: Remote Back up
Post by: acejavelin on June 10, 2016, 06:24:12 PM

Yeah, this works fine... the ICP has to have the correct IP address (obviously), gateway, and subnet mask, and the VLAN the PBX is connected to has to have internet access. Never had an issue making it work unless it was firewall or VLAN related.

Title: Re: Remote Back up
Post by: wil on June 11, 2016, 10:48:23 AM

Thanks for response. Not set up vlans. Just have cheapy Best Buy router on it. Did port forward to 2000 and 2002. Do I need other ports?

Thanks Wil

Title: Re: Remote Back up
Post by: acejavelin on June 11, 2016, 12:22:43 PM

Quote from: wil on June 11, 2016, 10:48:23 AM

Thanks for response. Not set up vlans. Just have cheapy Best Buy router on it. Did port forward to 2000 and 2002. Do I need other ports?

Thanks Wil

Wait... Is your problem getting into the PBX remotely, or getting it to FTP the file out to your server?

Title: Re: Remote Back up
Post by: wil on June 13, 2016, 08:49:07 PM

I get in remotely just fine. I can't get the file out remotely. Sorry for delay

Title: Re: Remote Back up
Post by: acejavelin on June 13, 2016, 09:13:04 PM

Quote from: wil on June 13, 2016, 08:49:07 PM

I get in remotely just fine. I can't get the file out remotely. Sorry for delay

The 200 will originate traffic on TCP ports 20 & 21, in most cases there is nothing special that needs to be done on the ICP end, as long as the network isn't too locked down.