Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: techoic on October 16, 2015, 04:19:23 PM

Title: sx2000 remote login active to inactive
Post by: techoic on October 16, 2015, 04:19:23 PM

Hello, sometimes when I modem into an sx2000, and do "where" cmd. it shows I am on the inactive plane. Is it possible to switch to the active plane? If so, how is it done?  Thanks.

Title: Re: sx2000 remote login active to inactive
Post by: johnp on October 16, 2015, 04:32:39 PM

It depends on what port your modem is connected to. On the redundant controoler there are 2 connections and depending on what processor is active, one will be active and the other inactive.

You can connect the modem to a per node and it will always be on the active plane

Title: Re: sx2000 remote login active to inactive
Post by: techoic on October 16, 2015, 05:04:05 PM

That was what I wanted to hear. I thought that maybe there was a command to move to the active plane but couldn't find the command.
Now I will move the modem to one of the other ports, like where the maintenance console is connected to.J10

Title: Re: sx2000 remote login active to inactive
Post by: johnp on October 16, 2015, 06:44:44 PM

Yes, being on the inactive plane is best set for maintenance. For the everyday thing, having the modem on the active is best.