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Mitel Forums => Mitel Software Applications => Topic started by: farzad on June 19, 2017, 12:22:30 PM

Title: Call Recorder Not recorder audio
Post by: farzad on June 19, 2017, 12:22:30 PM

Hi Friends ,

I have a problem setting up a call recording system.
My system has 30 ports.
There is also a SRC system with 30 ports.
I installed all the systems and made the settings but unfortunately the system was not recorded.
No sound is recorded when it is recorded.
Can you guide?
Thanks

Title: Re: Call Recorder Not recorder audio
Post by: sunspark on June 26, 2017, 08:10:24 AM

Hi Farzad ,

In call recording admin --> network configuration --> Ip addresses

you have to add all your subnet .

Also , upgrade the MBG (SRC) to the last version.