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Mitel Forums => Mitel Software Applications => Topic started by: xrds on August 05, 2015, 06:55:41 PM

Title: Calls that come thru on 1 extension call to go to another extension's voicemail
Post by: xrds on August 05, 2015, 06:55:41 PM

Is it possible to have one extension’s voicemail sent to a different extension’s voicemail?  Also does both extensions have to be on same controller for this to work, how can this be programmed, is it programmed in Mitel MXe 3300 or NuPoint:
SCENARIO: You call an extension at campus B and if that line isn’t picked up by that phone the call will be picked up by campus A’s voicemail extension?

Title: Re: Calls that come thru on 1 extension call to go to another extension's voicemail
Post by: johnp on August 05, 2015, 07:36:31 PM

Okay, I assume you are using Nupoint as the vm for both sites. From what I gather, extension B is forwarded to extension A and you would like it to end in A's mailbox. Does B need any vm?