Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: aboyz on August 07, 2016, 03:27:11 AM
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I have two 5330 phone. They are identical. But only one was able to get a DHCP and the other one getting stuck on DHCP. I swapped the cable and I put swapped port. Same thing the one phone is not getting DHCP.
I think I know the issues. One of the phone is using version main: 01.04.02.10 (which grabbed a DHCP). the other one is using version main: 05.02.01.07 ( which is getting stuck at DHCP ). So my question is I think the newer version is not compitable with the SX-200. How do I download the version of the phone? or maybe upgrade to latest version of SX-200 to fix this?
Please advise. if anyone run into this problems before.
Thanks
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The sets should pull firmware... unless they are 5330e (and 5340e) sets, those will only work with Out of Box firmware, unless you have the latest software in your SX-200.
What version if your SX-200 at? If not at least Release 5.0 UR2 PR2 5.0.2.14 you could have issues with some 53X0e sets.
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The sets should pull firmware... unless they are 5330e (and 5340e) sets, those will only work with Out of Box firmware, unless you have the latest software in your SX-200.
What version if your SX-200 at? If not at least Release 5.0 UR2 PR2 5.0.2.14 you could have issues with some 53X0e sets.
No. both are 5330 set. How do I check what version of software I' running in sx-200? I can't seem to find it. Also where can I download to 5.0 UR2 PR2 5.0.2.14?
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The sets should pull firmware... unless they are 5330e (and 5340e) sets, those will only work with Out of Box firmware, unless you have the latest software in your SX-200.
What version if your SX-200 at? If not at least Release 5.0 UR2 PR2 5.0.2.14 you could have issues with some 53X0e sets.
No. both are 5330 set. How do I check what version of software I' running in sx-200? I can't seem to find it. Also where can I download to 5.0 UR2 PR2 5.0.2.14?
Maintenance... Top of page.
Only available from Mitel Online.
Sent from my XT1575 using Tapatalk
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The sets should pull firmware... unless they are 5330e (and 5340e) sets, those will only work with Out of Box firmware, unless you have the latest software in your SX-200.
What version if your SX-200 at? If not at least Release 5.0 UR2 PR2 5.0.2.14 you could have issues with some 53X0e sets.
No. both are 5330 set. How do I check what version of software I' running in sx-200? I can't seem to find it. Also where can I download to 5.0 UR2 PR2 5.0.2.14?
Maintenance... Top of page.
Only available from Mitel Online.
Sent from my XT1575 using Tapatalk
I' using SX-200_ICP_5.0.0.18. Is this the version I needed to run my 5330?. How do I upgrade it? or can I downgrade the 5330 phone to a lower version?
Please advise. Thank you for all your help..
-
The sets should pull firmware... unless they are 5330e (and 5340e) sets, those will only work with Out of Box firmware, unless you have the latest software in your SX-200.
What version if your SX-200 at? If not at least Release 5.0 UR2 PR2 5.0.2.14 you could have issues with some 53X0e sets.
No. both are 5330 set. How do I check what version of software I' running in sx-200? I can't seem to find it. Also where can I download to 5.0 UR2 PR2 5.0.2.14?
Maintenance... Top of page.
Only available from Mitel Online.
Sent from my XT1575 using Tapatalk
I' using SX-200_ICP_5.0.0.18. Is this the version I needed to run my 5330?. How do I upgrade it? or can I downgrade the 5330 phone to a lower version?
Please advise. Thank you for all your help..
Any 5.0 version should work fine... The only issue is with e models
Sent from my XT1575 using Tapatalk