Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: wesneve on February 23, 2016, 10:45:01 AM

Title: Auto Attendant selection
Post by: wesneve on February 23, 2016, 10:45:01 AM

Hello,
How do I change the extensions in the Auto Attendant?

Such as, the message says to press 2 for purchasing. Currently when 2 is pressed it goes to ext. 5210. I need to change it to go to 5290.

Any help is greatly appreciated!!

Title: Re: Auto Attendant selection
Post by: acejavelin on February 23, 2016, 10:47:03 AM

Assuming this is the embedded voicemail or Mitel Express Messenger, you would change the extension associated with the Transfer-Only Mailbox 2. This can be done via the administrator's mailbox, or with ICP systems in the Mailbox form of the web GUI.

Title: Re: Auto Attendant selection
Post by: wesneve on February 23, 2016, 11:03:20 AM

Worked great! Thanks!