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Mitel SX200, SX2000, and older SX platforms / Mitel sx-200 what is needed to go to 5 pots lines instead of 1 hybryde t-1

« on: August 04, 2015, 06:30:22 PM »

I have a Mitel sx -200 phone system that currently uses a t-1 type connection, but not an actual t-1 some sort of hybrid with it's own bill. I also have a bill from Century link for 5 telephone numbers that roll over to our main line. Would it be possible, and easy to just convert over to 5 pots lines instead of the T-1 type line, and get rid of the extra bill for the T-1 Line? What are my obstacles? Tom... I am an entry level phone guy that is more used to IT work. Thanks.  Also what is the benefit of the current set up rather than just 5 Pots lines?

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Mitel SX200, SX2000, and older SX platforms / Mitel SX-200 identify what voice-mail box is associated with an extension #

« on: January 14, 2015, 03:42:12 PM »

I am working with a Mitel sx-200 with express messenger. I need to reset the voice-mail for an extension. The voice-mail box number is not the same as the extension number. I need the Voice-mail box number to enter when I go in to the administrator account through a phone set, it asks for the voice-mail number. In the past it has been the same as the extension number. In this case it will not accept that ext number as the voice-mail number. I have a lap top connected to the mitel system, but I am not sure of how to navigate to the right page that will show me what the voice-mail number is associated with this extension number. I can connect in to the system with an installer password, but need to know what pages I am looking for with this information. I don't know if there is a better way to get the job done. I just need to clear out the old voice-mail to make it work for the new user. Thanks for any help on this.   Tom......