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Mitel Forums => Mitel Software Applications => Topic started by: stevek on February 25, 2011, 11:13:41 AM

Title: Unknown Caller on Nupoint
Post by: stevek on February 25, 2011, 11:13:41 AM

Hi guys,

I have Nupoint 4.1 installed and have enabled UM-SMTP (the free one!). When someone leaves a message I recieve an email from "Unknown Caller [non-mail-user@abcdefg.gov.uk]" for example. Also in Subject field "Voice Message from Unknown Caller". Have enabled FCOS bits 262 and 263.

Will this ever work or am I overlooking something?

Cheers

Title: Re: Unknown Caller on Nupoint
Post by: bluewhite4 on February 25, 2011, 12:03:13 PM

Have someone internally leave you a message. I believe it will then show the internal user's name. We have the same issue, and I don't know of a fix, but I do know that internally it will show names.

Title: Re: Unknown Caller on Nupoint
Post by: stevek on April 20, 2011, 06:17:19 AM

OK fixed it. Now shows internal names/numbers and external numbers.

FCOS bits
170,184
250,260,261,262,263,264,280,289

Those were the important ones. Hope that helps others out.