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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: 619Tech on May 08, 2015, 03:52:09 PM

Title: Call terminated by which side?
Post by: 619Tech on May 08, 2015, 03:52:09 PM

I have a customer who wants know if there is any way to know which side terminated a given (PRI) call. I would think only a carrier trap would show who initiated the call disconnect. Ideas/thoughts?

Title: Re: Call terminated by which side?
Post by: ralph on May 08, 2015, 04:13:21 PM

Here you go.
Note:  this does not survive a reboot.

Quote

MN00136558 (2K) and MN00136186 (3300ICP) have added an optional indicator "<" or ">" in the first column of SMDR to show which party disconnected a trunk call.


The indicator overrides the long call indicator field (column 1) when enabled.
The indicator works for calls of 5 minutes or less per the dpar.

The command on the SX2000 maintenance terminal on either platform to enable/disable the indicator is:
 lldcli smdr_disc [ on | off ].

Do not use brackets or pipes around "on" or "off" (see sample below).

When on, < or > will appear in the 1st position in the SMDR when the call is less than 5 minutes in length.

<   indicates we, the pbx, cleared the call
>   indicates the far end cleared the call.

This is released in LW34.2.5.2 (34.2.5.3) and 7.0.20.13 (7.0.21.4).


Sample commands & test call from 3300ICP's  SX2000 interface:

lldcli smdr_disc on

Title: Re: Call terminated by which side?
Post by: johnp on May 08, 2015, 05:52:46 PM

Ralph, you should add that to the 3300 articles.

Title: Re: Call terminated by which side?
Post by: 619Tech on May 08, 2015, 07:17:19 PM

YOU are the man Ralph!!

Now, what am I doing wrong? I'm entering the Command (MiVB Maintenance Commands): lldcli smdr_disc on. When I click submit I get a dialog box that says:

"The command text as entered is incomplete, ambiguous or incorrect! Click Help for the correct syntax.

{lldcli} smdr_disc on"

This is a vMiVB v13.0.1.28 (7.0 SP1 PR1)

Title: Re: Call terminated by which side?
Post by: johnp on May 08, 2015, 07:33:49 PM

Did you telnet to the controller? My bench at 7.1 accepts the command.

Title: Re: Call terminated by which side?
Post by: ralph on May 09, 2015, 09:55:00 AM

The command has to be entered via the SX2000 interface.
As JohnP stated, telnet into it on port 23.

Ralph

Title: Re: Call terminated by which side?
Post by: ralph on May 11, 2015, 10:13:57 AM

Per Johnp's request I have published the how-to in the articles.

How to determine who disconnected a call (http://www.mitelforums.com/articles/3300/how-to-determine-who-hung-up.php)

Ralph

Title: Re: Call terminated by which side?
Post by: johnp on May 11, 2015, 10:48:41 AM

Thanks

Title: Re: Call terminated by which side?
Post by: 619Tech on May 11, 2015, 07:03:42 PM

Doh! :o   I was using ssh/22.

Thanks Guys!  ;D