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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: markdevoll on May 15, 2015, 10:17:33 AM

Title: controlling outgoing caller id on a mitel 5000 with a pri
Post by: markdevoll on May 15, 2015, 10:17:33 AM

how can i control the outgoing caller id on a mitel 500 with a pri?

Title: Re: controlling outgoing caller id on a mitel 5000 with a pri
Post by: Tech Electronics on May 15, 2015, 01:31:04 PM

Markdevoll,

First of all you need to make sure that you carrier allows you to control it. After that it is just a matter of putting a 10-digit number in the extensions Calling Party Number field or the CO Trunk Group Calling Party Number Field. Also don't forget that if you are sending out a number that isn't known to the ANI/ALI database then 911 may not know where to go so make sure you have the main number in the Emergency Calling Party Number so they know where to find the person.

Thanks,

TE