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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: small_eyes on March 25, 2013, 02:27:47 AM

Title: cluster server
Post by: small_eyes on March 25, 2013, 02:27:47 AM

All, did you come across an issue that some of phone extension was missing in cluster server ? i try to manually add them back on secondary calll server, it was prompt remote directory number was in use somewhere

Title: Re: cluster server
Post by: martyn on March 25, 2013, 06:17:48 AM

I think I follow what you are asking.

You shouldn't be able to add a remote DN to the tel dir of a system that doesn't have the number.

Are there any SDS sync errors on either system?

You may need to raise a ticket on MOL for someone to resolve the issue on the back end databases and clear out any under lying corruptions.

Title: Re: cluster server
Post by: small_eyes on March 26, 2013, 12:41:45 AM

thanks martyn, i try to re-sync it still not luck..i think it may due to backend database as you said.