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MiVoice Office 250/Mitel 5000 / SMDR field "Segment flags" breakdown on Mitel 5000
« on: February 18, 2021, 09:40:49 AM »
Hi everyone!
We have been exporting the SMDR records from our Mitel 5000 (MiVoice Office 250) and processing them and importing them into our ERP system for some time, using an app we developed in house to try to make sense of the various records for each call.
There is a field that's not currently exported called "Segment Flags" that looks like it might provide better insight as to the information relating to the call record, and perhaps make it easier to interpret the call history on calls that cycle through several endpoints.
It appears to be a composite of binary flags, where each bit in the word has some significance, but I can't find any information on how to decode the flag.
Does anyone know where I can get the info to decode and better understand what the Segment Flags field is telling me?
Thanks!
Jerry Turnbow
We have been exporting the SMDR records from our Mitel 5000 (MiVoice Office 250) and processing them and importing them into our ERP system for some time, using an app we developed in house to try to make sense of the various records for each call.
There is a field that's not currently exported called "Segment Flags" that looks like it might provide better insight as to the information relating to the call record, and perhaps make it easier to interpret the call history on calls that cycle through several endpoints.
It appears to be a composite of binary flags, where each bit in the word has some significance, but I can't find any information on how to decode the flag.
Does anyone know where I can get the info to decode and better understand what the Segment Flags field is telling me?
Thanks!
Jerry Turnbow