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Messages - petr.necas

Pages: 1 [2] 3 4 ... 27
16
Mitel MiVoice Business/MCD/3300 / Re: Setting up 6930 on 3300
« on: August 22, 2019, 10:48:28 AM »
The password can be set in System Administration Tool in System Properties -> System Administration -> System Security Management -> Phone Administrator Passcode.

You can also try to use the default password: 73738

17
Mitel MiVoice Business/MCD/3300 / Re: Access ACD Logs on Mitel 3300
« on: August 22, 2019, 10:17:05 AM »
You can use this simple Python script to read ACD data and store it to a file (it also outputs the ACD data on the console):

Code: [Select]
import socket

host = "172.20.20.45"
port = 15373

with open("acd.bin", "wb") as f:

    print("Connecting to %s:%d..." % (host, port))
    s = socket.socket()
    s.connect((host,port))
    print("Connected")

    while True:
        log = s.recv(1024)
        f.write(log)
        print(log)

    s.close()

Example output:

Code: [Select]
Connecting to 172.20.20.45:15373...
Connected
b'\x0249R16150920190822\x03\r\n'
b'\x0250R16151120190822\x03\r\n'
b'\x0251R16151320190822\x03\r\n'
b'\x0252R16151520190822\x03\r\n'
b'\x0253R16151720190822\x03\r\n'
b'\x0254R16151920190822\x03\r\n'
b'\x0255R16152120190822\x03\r\n'
b'\x0256R16152320190822\x03\r\n'
b'\x0257R16152520190822\x03\r\n'
b'\x0258R16152720190822\x03\r\n'

18
Mitel MiVoice Business/MCD/3300 / Re: Office 365 VM and 3300
« on: August 22, 2019, 09:06:55 AM »
Any idea if Mitel is planning to add functionality to MBG to integrate with MS Teams for Direct Routing? Possibly be one of the certified Session Border Controllers on this list?

https://docs.microsoft.com/en-us/microsoftteams/direct-routing-border-controllers

Thanks

19
Mitel MiVoice Business/MCD/3300 / Re: 3300 MXe III need software for latest 14.0 (MCD 8?)
« on: July 18, 2019, 03:41:04 AM »
Acejavelin, I'm just wondering because all our customers always had SWA active when I did upgrade..

If you buy a new car all there service periods are defined in written and you have to keep them otherwise you will lost the warranty. That is why I was asking for a document.
Obviously you like examples, so I will also give you one. If you buy a PC or phone you can do firmware or software updates, when it is no longer under warranty you can still do them in most cases even ehen the a SW was released after your warranry ended. Of course the seller will not do the upgrade for you any more (to solve some problem) but you can still to it yourself.


20
Mitel MiVoice Business/MCD/3300 / Re: 3300 MXe III need software for latest 14.0 (MCD 8?)
« on: July 17, 2019, 10:18:32 AM »
Quote
his is true but you can't change the version in the AMC without active SWA.

So a customer with active SWA who is entitled to upgrade to the latest release (e.g. 9.0) but is still on 8.0, after the SWAS is expired the customer is not entitled to upgrade to 9.0 any more?

Is there any document that describes this?

21
Mitel MiVoice Business/MCD/3300 / Re: 3300 MXe III need software for latest 14.0 (MCD 8?)
« on: July 17, 2019, 03:38:58 AM »
Whether you can or can upgrade to release 9.0 it does not depend on whether the SWAS is active or on, but what is stated on AMC for the ARID.

22
Mitel MiVoice Business/MCD/3300 / GDM CHECK USERANDSERVICE command error message
« on: April 19, 2019, 05:54:20 AM »
I ran "GDM CHECK USERANDSERVICE" command and got this message:

A database inconsistency related to network element and cluster element was found.
This database inconsistency is a result of restoring a database backup taken from
a network element with a different IP address than that of the local network element,
likely before upgrading to release 4.0.
Please contact Mitel Product Support to resolve this issue, and then run 
the maintenance command again.

Any ideas how this can be fixed?

23
Mitel MiVoice Business/MCD/3300 / Call diversion with 302 Moved Temporarily
« on: April 16, 2019, 10:56:49 AM »
Do you know if it is possible to configure MiVB SIP trunk to respond to incoming calls with "302 Moved Temporary" instead of sending INVITE request with Diversion header?

--> INVITE
<-- 100 Trying
<-- 180 Ringing
<-- 302 Moved Temporarily

Unfortunately our client decided to switch to a new SIP trunk provider and the new one requires this SIP signalling for diverted calls.

24
Mitel Software Applications / Re: how to host Mitel Standard Linux on Azure?
« on: March 05, 2019, 11:22:14 AM »
We managed to put the MSL with MiBV to Azure but there were some hacking involved that Mitel would probably not be very happy about.

25
Mitel MiVoice Business/MCD/3300 / Re: Missed Call Notification on Ring Group
« on: March 02, 2019, 04:15:51 PM »
Quote
The problem is, every incoming call is answered by 1 phone, becomes a "missed call" on the 14 others.

Are you guys here talking about SIP phones or MiNET phones being in the ring group? I highly doubt that MiNET phones in a ring group will all show the call as missed.

26
Mitel Software Applications / Re: Adding arabic language for mitel6940 phone
« on: February 11, 2019, 01:28:49 PM »
The phone can be localized even if the language is not officially supported. We were able to add Czech and Slovak languages to some extend, some prompts were hard coded but most of them we could translate.

Have a look at these files located in /sysro/tftp folder:

69xx_lang_de.txt
69xx_lang_en.txt
69xx_lang_es.txt
69xx_lang_es_mx.txt
69xx_lang_fr.txt
69xx_lang_it.txt
69xx_lang_l1.txt
69xx_lang_l2.txt
69xx_lang_nl.txt
69xx_lang_pl.txt
69xx_lang_pt.txt
69xx_lang_pt_br.txt
69xx_lang_ro.txt
69xx_lang_ru.txt
69xx_lang_sv.txt
69xx_lang_de.txt
69xx_lang_en.txt
69xx_lang_es.txt
69xx_lang_es_mx.txt
69xx_lang_fr.txt
69xx_lang_it.txt
69xx_lang_l1.txt
69xx_lang_l2.txt
69xx_lang_nl.txt
69xx_lang_pl.txt
69xx_lang_pt.txt
69xx_lang_pt_br.txt
69xx_lang_ro.txt
69xx_lang_ru.txt
69xx_lang_sv.txt

I'm not sure if the Arabic characters can be used, but you can try it.

27
Mitel Software Applications / Re: MiCollab Client audio settings
« on: February 06, 2019, 08:55:27 AM »
I figured out.

Only one recording device must be set as Default device in the windows settings. See the attached screenshot.

28
Mitel Software Applications / MiCollab Client audio settings
« on: February 05, 2019, 06:04:19 AM »
I have connected Plantronics Headset C310 and some Microsoft web camera. With both devices connected, the MiCollab Client is always using the microphone from the web camera as default.

When no call is active the audio settings in the MiCollab Client is disabled (the the attached screenshot) and the microphone device cannot be changed to Plantronics C310. The microphone settings can only be changed during a call, but it is annoying to change the microphone every call.

In windows audio settings I have the audio input device set to Plantronics C310 (see the attached screenshot).

Any ideas how to tell the MiCollab client to always use Plantronics C310 as default?

29
Mitel MiVoice Business/MCD/3300 / Re: Ability to reject call on SIP phone
« on: January 24, 2019, 10:32:31 AM »
Ok, what SIP proxy is that?

30
Mitel MiVoice Business/MCD/3300 / Re: Ability to reject call on SIP phone
« on: January 21, 2019, 08:13:20 AM »
Quote
No this is from one call
Strange, the Call-ID is different.

Could you please provide a PCAP file with one call rejected?

Thanks
Petr

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